Privacy policy

Privacy Policy


Effective Date: [Insert Date]


At Lips By Monae, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.


Information We Collect


When you shop with us, we may collect the following information:



  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers—we do not store your card details)

  • Order history

  • IP address and device information

  • Website browsing activity through cookies


How We Use Your Information


We use your information to:



  • Process and fulfill your orders

  • Provide order updates and tracking information

  • Respond to customer service inquiries

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Send promotional emails or SMS messages if you choose to subscribe


Payment Security


All payments are processed through secure third-party payment providers. Lips By Monae does not store or have access to your full credit or debit card information.


Sharing Your Information


We respect your privacy and do not sell, rent, or trade your personal information.


We may share your information only with trusted service providers necessary to operate our business, including:



  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Email marketing platforms


These providers are only given the information needed to perform their services.


Cookies


Our website uses cookies to:



  • Remember your shopping cart

  • Improve website performance

  • Analyze website traffic

  • Personalize your shopping experience


You can disable cookies through your browser settings at any time.


Marketing Communications


If you subscribe to our mailing list or SMS updates, you may receive information about:



  • New product launches

  • Exclusive discounts

  • Restocks

  • Promotions


You may unsubscribe at any time by clicking the unsubscribe link in our emails or replying STOP to SMS messages.


Your Rights


You may request to:



  • Access your personal information

  • Correct inaccurate information

  • Delete your information where legally permitted

  • Opt out of marketing communications


To make a request, please contact us using the information below.

Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.


Contact Us


If you have any questions regarding this Privacy Policy or how your information is used, please contact us through our Contact Us page or by email.


Thank you for trusting Lips By Monae. Your privacy and security are important to us. đź’•